Privacy Policy

At CEM, we respect your privacy. We want to ensure that you get the information, content, and experiences that matter most to you. CEM is committed to protecting the privacy of its customers, volunteers, and other contacts.

Scope

This privacy policy applies to all personal data processed by full-time and part-time employees, volunteers when acting on behalf of CEM, contractors and partners doing business on behalf of CEM, as well as all legal entities, all operating locations in all countries, and all business processes conducted by CEM.

Information collected
What information do we collect?

CEM collects the following personal data in line with the use purposes explained in a subsequent section:

• Your name and contact details
  
• Online profile data/usage
  
• Emergency contact information
  
• Social media profile information
  
• Communication information including Online Support and Contact Center communications
  
• Purchasing and payment information
  
• Registration and participation in client events and activities
  
• Cookies
  
• Authentication data
  
• Location information
  
• Author and peer review information
  
• Other information you upload or provide to us

How do we use your information?

CEM uses (and, where specified, shares) your personal information for the following purposes:
 

SMS opt-in or phone numbers: for the purpose of SMS are not being shared.



To process transactions. CEM uses personal information such as name, physical address, telephone number, email address, and company/institution to engage in interactions with you, including contacting you about your order, or event participation. We use financial/credit card and payment information to process your order and may need to share some of this information with delivery services, credit card clearing houses, and other third parties to complete the transaction.
 
To provide support or other services. CEM may use your personal information to provide you with support or other services that you have ordered or requested. CEM may also use your personal information to respond directly to your requests for information, including registrations for newsletters, webinars, or other specific requests, or pass your contact information to the appropriate association for further follow-up related to your interests.

To provide information based on your needs and respond to your requests. CEM may use your personal information to provide you with notices of new product releases and service developments.

To administer products. CEM may contact you if you purchase products to confirm certain information about your order (for example, that you did not experience problems in the download process). We may also use this information to confirm compliance with licensing and other terms of use and may share it with your company/institution.
 
To select content, improve quality, and facilitate use of the websites. CEM may use your personal information, including the information gathered as a result of site navigation and electronic protocols and cookies (including third-party cookies), to help create and personalize website content, improve website quality, track marketing campaign responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of the websites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions, and preserve order information between sessions).
 
  To serve personalized advertising to you. We don't share your information with advertisers without your consent. We allow advertisers to choose the characteristics of users who will see their advertisements, and we may use any of the non-personally-identifiable attributes we have collected to select the appropriate audience for those advertisements. When you click on or otherwise interact with an advertisement, there is a possibility that the advertiser may place a cookie in your browser and that your attributes meet the criteria the advertiser selected.

To communicate with you about a meeting, conference, or event. We may communicate with you about a meeting, conference, or event hosted or co-sponsored by one of our client associations. This may include information about the event's content, event logistics, payment, updates, and additional information related to the event. Information you provide when registering for or participating in a conference managed or co-sponsored by parties, other than or in addition to a client association may be shared with those parties, and the treatment of such information is further subject to the privacy policies of those parties. CEM and its conference sponsors may contact you after the event about the event, subsequent iterations of the event and related events. Please note that conference, meeting or event organizers, co-sponsors, exhibitors, and other third parties may directly request your personal information at their conference booths or presentations. Providing your information to them is optional, and you should review their privacy policies to address your particular needs and concerns about how they will treat your personal information.

To engage with third parties. CEM may share your personal data with third parties in connection with services that these individuals or entities perform for or with CEM. These third parties are restricted from using this data in any way other than to provide services for an event or for the collaboration in which they and CEM are contractually engaged. These third parties are carefully selected by CEM and obligated to keep your data secure. From time to time, we may also share your information with third parties whom we think might provide content, products, or services of interest to you.
 
To get feedback or input from you. In order to deliver products and services of most interest to our customers, from time to time, we may ask customers, volunteers, and website visitors to provide us input and feedback (for example through surveys, usability studies, focus groups).

How can you control your information?

You can control the information we have about you and how we use it in several ways.

• If you are a registered user, you can review, revise, and correct the personal data that you have provided to CEM by contacting shawn@cemllc.com. 
• Use the unsubscribe method provided in our various communications

Personal data about minors and children

CEM does not knowingly collect data from or about children under 16 without the permission of parent(s)/guardian(s). If we learn that we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under age 16, please contact us.

How will you know if the Privacy Policy is changed? 

CEM may update its Privacy Policy from time to time. If we make any material changes we will notify you by email if you have an event Account, or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Technical and regulatory information

External links behavior

Some of CEM’s websites link to other sites created and maintained by other public- and/or private-sector organizations. CEM provides these links solely for your information and convenience. When you transfer to an outside website, you are leaving the CEM domain, and CEM’s information management policies no longer apply. CEM encourages you to read the privacy statement of each external website that you visit before you provide any personal data.

Cookies and web beacons

Cookies and web beacons are electronic placeholders that are placed on your device by websites to track your individual movements on that website over time. CEM uses both session-based cookies (which last only for the duration of the user's session) and persistent cookies (which remain on your device and provides information about the session you are in and waits for the next time you use that site again). 

These cookies and web beacons provide useful information to CEM, enabling us to recognize repeat users, facilitate the user's access to and use of our sites, allows us to track usage behavior, and to balance the usage of our websites on all CEM web servers. 

Tracking cookies, third-party cookies, and other technologies such as web beacons may be used to process additional information, enable non-core functionalities on the CEM website and enable third-party functions (such as a social media "share" link). We may also include web beacons and other similar technology in promotional email messages to determine whether the messages have been opened. 

Do Not Track (DNT)

The online advertising industry has self-regulatory initiatives designed to provide consumers a choice in the types of ads they may see online and to conveniently opt-out from online behavioral ads served by some or all of the companies participating in these programs. Our websites do not respond to DNT consumer browser settings.

Transfer of information to other countries 

As CEM manages international events, CEM engages in a number of international activities. In connection with the management of those activities, CEM may transfer information to other countries. By submitting your information to CEM via the websites, or in connection with your interactions with CEM offline, you consent to such transfers and to the processing of this information in other countries.

Responses to legal requests

CEM reserves the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law. 

In the event of bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The promises in this privacy policy will apply to your information as transferred to the new entity.

CEM complies with all applicable data privacy laws and regulations including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Under these laws and regulations, you may have certain rights to your data. Should you wish to exercise any of these rights, please send an email request to shawn@cemllc.com with "Data Privacy Request" in the subject line and in the email please identify the specific privacy right you request assistance with. Please note additional information may be requested prior to fulfilling a request and CEM reserves the right to charge a fee, with respect where permitted, to cover the cost of certain requests.

How do I contact you if there is an issue?

If you have any questions or concerns about this Privacy Policy or about the use of your personal information, please feel free to contact us by email at shawn@cemllc.com.

Date
April 23, 2022 
 

Contact Information:
shawn@cemllc.com
CEM
9322 Ironwood Dr.
Frisco, TX 75033